Frequently Asked Questions



🤔What is HackDentistry?

HackDentistry is an E-learning platform that aims make learning dentistry fun, engaging and light-hearted. 

HackDentistry focuses on improving students' understanding of the core subject/specialty and exam performance. We intend to accomplish this by creating

  • Videos🎥 in the form of light-hearted sketch/whiteboard animation lectures.

  • Numerous high yield notes📖  .

  • A question library consisting of thousands of practice questions📝  (multiple choice format).


🤔Should I pay to get access to content in HackDentistry?

Yes, our course bundles have to be purchased.  We do not offer a free membership.  However,

  • We have free sample videos, revision notes and quiz questions which you could access here.

  • All users who have signed up have access to community discussions.  


📚What are Premium course bundles? How much do they cost? 

We have a bunch of courses that are grouped into different bundles. These course bundles have to be purchased in order to get access to the respective courses. 

You could check the pricing page to know our subscription plans and make a purchase.


🤔How are Course bundles packaged?

We package all our study resources into individual course bundles called Revision Ninja and Question Bank!

Note: 

  • You cannot get access to the individual course. You have to purchase the course bundle.

  • We do not have videos for all notes in Oral Pathology (We have videos for most of our notes - you could refer the Oral Pathology Syllabus for the same). We would try to regularly create and update videos for all our notes in Oral Pathology.

  • We have started updating Periodontology notes with videos . We will be creating more videos for periodontology in the near future.


💳How do I make a purchase?

  • Choose the course bundle of your choice.

  • Choose whether you want a subscription for 6 months or a year.

  • Click "Purchase".


  • You would be directed to the payment page, where you could input your credit or debit card details and make a purchase.

Note: The platform we use defaults to using Stripe as the payment gateway. You could either use a debit or a credit card to make a purchase, preferably, VISA, MASTERCARD or AMERICAN EXPRESS. We are based in India and Stripe helps us accept payments in 135+ currencies.


🎟🎟How do I use a coupon code?

  • When you are ready to make a purchase after keying in your card details, note the option that reads -> "Have a coupon?"
  • Click the option, type in the coupon code and click apply.


🔎Where can I access content after purchasing a course bundle/subscription?

Once you have purchased a subscription, sign in/log in and click click "My Dashboard" option in the main menu on the header.

🤔How do I know when my subscription will expire?

  • Click your profile picture at the top right corner of the header.

  • Click on "My Account".

  • Click "Order History" on the menu options on the left.

  • You can check when you made a purchase and when your subscription would expire.

Note: If your payment does not go through or fails, it would reflect in this page as "Status - Incomplete". In such cases, your card would not be debited for the amount. In case it is, the amount would be automatically refunded.


💳Will subscriptions for Premium Course Bundles auto-renew?

Yes, the current platform we use defaults to auto-enrolling/auto-renewing your subscription on expiry. This is a function of our platform and we cannot turn off auto-renewals. 

Let’s say you purchased the Question bank bundle (INR 2,299/6 months) which expires on 1st of July. Your card on file would be automatically charged on the day of expiry for INR 2,299 for the next subscription renewal.


⏰Will I get a reminder when my subscription is nearing an end?

You would receive an email regarding upcoming auto-renewals for your subscription, 15 days prior to subscription expiry.


💳I do not want my subscription to be auto-renewed. How can I manage my billing?

If you do not want to be automatically charged for the next billing period, you could either a) delete your card or b) cancel your subscription from your “My Account” page. This way you could ensure not being charged automatically on expiry of your current subscription.

1) To access Billing details, click on your name or picture in the top right corner of the website header and select My Account.

2) Then select the Billing tab.

3) From here you can: 

a) view/update/delete your saved credit card, 

Deleting your card would cancel your subscription and ensure you are not automatically charged after your subscription expires.

b) view/cancel your recurring payments (i.e. subscriptions).